Digital transformation is a foundational change in how an organization delivers value to its customers. Here is what transformation entails, along with tips to ensure your company is on the correct course.
"Of the 1,140 business executives survyed by McKinsey 64% believe building a digital business is key to survival."
Already a key strategic initiative, digital transformation — a catchall term for describing the implementation of new technologies, talent, and processes to improve business operations and satisfy customers — has taken on heightened importance during the COVID-19 pandemic.
Here experts drill down on digital transformation and offer advice for IT leaders embarking on digital journeys.
Read this article from Clint Boulton is a senior writer for CIO.com, covering IT leadership, the CIO role, and digital transformation.